Submit a case

The initial assessment is free and without commitment. The more documentation you have at hand, the more specific the answer.

Full name

Country of residence

Phone with country code

Type of case

Platform or company

Approximate amount

Currency

What happened

I have read and accept the privacy notice.

What to have at hand

Dates and amounts of the payments, and how you made them.
The name of the platform or company, even if it is no longer online.
Any conversations you kept: emails, messages or screenshots.

Do not send us passwords or full card numbers. They are not needed to assess your case and you should not share them with anyone.

Centralfinancieralatam S.A. de C.V. · RFC AUO590723H4S · C. Covina 24119, Fracc. Santa Fe Los Ángeles, 82150 Mazatlán, Sinaloa, México · soporte@centralfinanciera.com